Frequently Asked Questions
Note: Perkilou Products are downloadable game files
that you print, then play. They are not sent through the mail, they are
downloaded through the internet. Multiple requests to have a download link
reactivated will result in a charge for reactivation fee. Please download your
order promptly. Thank you!
Why haven't I received my games?
Do you give refunds?
No. My products are instant downloads which means the minute you check out your order is delivered to your email account. Customers are encouraged to be sure they want an item before they pay for it. Thank you!
May I share the games I purchase with others?
No, Perkilou Products games are copyrighted works. They are sold for individual, personal use, not for mass distribution. You may print as many copies of the games you need for your own personal use (i.e. SLPs who serve multiple schools).
How do I
open my games?
On your download page, you should see the names of the games you ordered, right click on each link and choose "Save Target As...". Name the file and remember where you have saved it (i.e. My Documents, etc.).
The games are saved in PDF
file format and can be viewed with Adobe Acrobat Reader. Some sets are sent in
zip files (a bunch of PDF documents in one folder).
1. Save them by right clicking on the file name
and clicking Save As... (or save target as...).
I suggest printing most of the games on card stock, then laminating. Print the board games and file folder games on regular paper then mount in file folders and laminate (print any playing cards that come with these games on card stock). I print the games with my printer set to print in "Normal" instead of "Draft".
Feel free to e-mail me with any questions you may have,
Copyright © 2009 by Perkilou ProductsTM. All rights reserved. Revised: 03/03/12. Webmaster